MAN ServiceCare - Your benefits:

  • Maximum vehicle occupancy
  • Optimised and coordinated maintenance and repair appointments
  • Facilitated scheduling
  • Proactive maintenance management
  • Free service

Book in marketplace

MAN ServiceCare

Not everything that is digital is necessarily new. However, what is new is how simple and uncomplicated things are becoming. MAN ServiceCare proactive maintenance management offers increased vehicle availability thanks to forward planning and smart bundling of maintenance appointments. The MAN service outlet takes care of vehicle analysis as well as the coordination and management of maintenance appointments. On the RIO platform you can now view the maintenance status and mileage of your vehicles.

You will also receive email notifications on subjects such as activating the service as well as upcoming maintenance appointments. The service will be continuously expanded in order to make your day-to-day operations even easier and to optimise administrative procedures. The result of this is excellently maintained vehicles, maximum vehicle availability, reduced fuel consumption and streamlined daily business operations.

  • Maximum vehicle occupancy
  • Optimised and coordinated maintenance and repair appointments
  • Facilitated scheduling
  • Excellently maintained vehicles

  • Increased resale value
  • Free service
  • Quick and simple access to the maintenance statuses of your vehicle fleet
  • Pre-departure checks in combination with the MAN Driver App, 10 day data history with MAN Essentials, 25 months data history with MAN Advance


Not available for the MAN TGE.

Available in the following countries

Germany, Spain, Portugal, Switzerland, Poland, Belgium, Norway, Denmark, France, Netherlands, Italy, Czech Republic, Sweden, Austria, Slovakia, Lithuania, Latvia, Estonia

Digital services for the logistics and commercial vehicle sector

The RIO Platform will bring together a diverse range of digital services for the entire transport and logistics eco-system. The platform offers digital services for the commercial vehicle sector from manufacturers and partners as well as in-house technology solutions. It can therefore be used to book MAN DigitalServices designed exclusively for your MAN. As a prerequisite, all vehicles must be equipped with the RIO Box*. This gives you centralised access to a wide range of data relating to your fleet.

Once you have registered online, you can book, change or add digital services anytime, anywhere. The RIO Box and the basic MAN Essentials service will be automatically activated free of charge when you register your vehicle. The digital future has already begun, be part of it – get on board.

*RIO Box is standard for MAN EURO 6c trucks as of August 2017; TBM2 is RIO-compatible; for TBM1, please contact the MAN DigitalServices hotline (digitalservices@man.eu, 00800 MDIGITAL - 634 448 25). For the MAN TGE, the RIO Box can be optionally ordered from model year 2019.

System requirements

In order to use the digital services, your company and your vehicles must be registered on the RIO platform start.rio.cloud. By registering, you activate data transmission via your RIO Box and thereby enable the free basic MAN Essentials service. You can then book additional digital services from the MAN marketplace free of charge.

Compatibility

RIO Box: As of 01/08/2017, standard in all Euro 6c MAN Trucks. For the MAN TGE, the RIO Box can be optionally ordered from model year 2019.
On-board telematics module 21: MAN TeleMatics® services will continue to be available in the usual form and via the usual access points until the agreed contract end date. Switch-over to the RIO platform either via the connector MAN Bridge or by retrofitting the RIO Box, as preferred.
On-board telematics module 11: For more information about the possibilities for connecting your TBM1 vehicles, contact the MAN DigitalServices hotline (digitalservices@man.eu, 00800 MDIGITAL - 634 448 25)

1: Not relevant to the MAN TGE

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MAN DigitalServices

MAN DigitalServices

Digitalisation offers optimum solutions for your business in the areas of transport and logistics. MAN DigitalServices offers custom-made digital solutions exclusively designed with your MAN vehicle in mind.

Contact

MAN DigitalServices hotline

Do you have any questions about MAN DigitalServices? Please contact us. We will be happy to advise you.

MAN DigitalServices hotline:
00800 MDIGITAL – 634 448 25
(Weekdays from 08:00–17:00)

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